Privacy Policy

1. Introduction

MP1 Group of Companies (“MP1”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of all users, clients, partners, and visitors. This Privacy Policy applies to all MP1 platforms, services, websites, mobile applications, and digital products, including MP1 Digital, MP1 Shop, MP1 Microfinance, and any future MP1 services.

2. Legal Basis & Compliance

We process personal data in accordance with the Ghana Data Protection Act, 2012 (Act 843), and where applicable, internationally accepted data protection principles. By using our services, you acknowledge and consent to the practices described in this policy.

3. Information We Collect

We may collect the following categories of information:

• Personal identification details (full name, email address, phone number)
• Account and profile information
• Business and company details
• Payment and transaction information
• Device, browser, and IP address information
• Usage data and interaction logs

4. How Information Is Collected

Information is collected when you:

• Register for an account or subscribe to our services
• Submit forms or make service inquiries
• Complete transactions or payments
• Use our websites, systems, or mobile applications
• Communicate with us via email, phone, or support channels

5. Purpose of Data Processing

Your information is used strictly for legitimate business purposes, including:

• Providing and maintaining our services
• User authentication and account security
• Payment processing and invoicing
• Customer support and communication
• System improvement, analytics, and performance monitoring
• Legal and regulatory compliance

6. Data Security & Protection

We implement appropriate technical and organizational security measures to protect your data, including:

• Secure SSL encryption across all platforms
• Access control and role-based authorization
• Secure servers and firewalls
• Routine system monitoring and backups

7. Data Sharing & Third Parties

MP1 does not sell or rent personal data. Limited data may be shared with trusted third parties such as payment processors, hosting providers, and regulatory authorities where legally required. All third parties are bound by confidentiality and data protection obligations.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our platforms. You may manage cookie preferences through your browser settings.

9. Data Retention

Personal data is retained only for as long as necessary to fulfill business, legal, or regulatory obligations. When data is no longer required, it is securely deleted or anonymized.

10. User Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data (subject to legal requirements)
• Withdraw consent where applicable

11. International Data Transfers

Some service providers may store or process data outside Ghana. In such cases, we ensure that adequate data protection safeguards are in place.

12. Children’s Privacy

MP1 services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Policy Updates

This Privacy Policy may be updated periodically. Changes will be published on this page with immediate effect. Continued use of our services constitutes acceptance of the updated policy.

14. Contact Information

For questions, concerns, or data requests, please contact:

MP1 Group of Companies
Email: mptv2020k@gmail.com
Phone: +233 554 951 660
Location: Greater Accra, Ghana